Shipping policy

🚚 

Shipping Policy – Ziax Pharmaceuticals

At Ziax Pharmaceuticals, we are committed to delivering your orders across Egypt as quickly and safely as possible through our trusted delivery partners.

1. Shipping Coverage

We currently deliver to all governorates of Egypt,

including major cities and remote areas, using reliable logistics partners.

2. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed during weekends or official holidays will be processed on the next business day.

3. Estimated Delivery Time

• Cairo & Giza: 1–3 business days
• Alexandria & Delta: 2–4 business days
• Upper Egypt & Remote Areas: 3–6 business days

Delivery times may vary slightly depending on your location and courier conditions.

4. Shipping Fees

• A fixed delivery fee of EGP 60–80 applies depending on your location.

5. Delivery Partners

We work exclusively with trusted delivery companies to ensure:

• Fast and secure delivery
• Accurate tracking
• Responsive customer service

6. Order Tracking

Once your order is shipped, you will receive an email or SMS with your tracking number,

allowing you to follow your shipment until it reaches you.

7. Delivery Issues or Delays

If you experience any delay or issue with your delivery, please contact our support team via:

📱 WhatsApp: +20 110 969 3169

📧 info@ziax-eg.com

💙 Thank You for Choosing Ziax

We believe that your wellness journey begins with a product you can trust,

and we are always here to ensure it reaches you safely and on time.