Shipping policy
🚚 Shipping Policy – Ziax Pharmaceuticals
1. Shipping Coverage:
We currently ship all orders across Egypt, covering major cities and remote areas via trusted logistics partners.
2. Processing Time:
• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or official holidays will be processed on the next working day.
3. Delivery Time:
• Cairo & Giza: 1–3 business days
• Alexandria & Delta: 2–4 business days
• Upper Egypt & Remote Areas: 3–6 business days
4. Shipping Fees:
• Flat rate: EGP 60–80 depending on location.
 • Free shipping on orders above EGP 100.
5. Delivery Partners:
We work with reliable courier companies to ensure safe and timely delivery.
6. Order Tracking:
Once your order is shipped, you will receive a confirmation email/SMS with a tracking number.
7. Issues with Delivery:
If you experience any delays or problems, please contact our support team on WhatsApp or by email at info@ziax-eg.com.
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Thank you for choosing Ziax. Your wellness journey starts here.